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American Allergy Supply

Temporary Closed 2017  *  713 - 568 - 6483





Limited Warranty ...

on your Honeywell Air Cleaner

Model No. 10500,11500,12500, and 13500 Series

This product has been engineered and crafted with great care for your satisfaction. Be sure to fill out and return the enclosed card within 7 days of purchase.
A. This 5 year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal-wear and tear will not be considered manufacturing defects under this warranty. HONEYWELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. ANY IMPLIED WARRANTY, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some regions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights which vary from region to region. This warranty applies only to the original Purchaser of this product.
B. At its option, Honeywell will repair or replace this product if it is found to be detective in material or workmanship*.

Defective product should be returned to the place of purchase in accordance with store policy or to Honeywell.

C. This warranty does not cover damage resulting from unauthorized attempts to repair or from any use not in accordance with this manual.

D. This warranty DOES NOT cover the pre-filter or the HEPA filter except for material or workmanship defects.
E. Return defective product to the following address with a brief description of the problem. Include proof-of-purchase and a U.S.A. $10.00 / Canada $13.00 check or money order for handling, return packing and shipping charges. Please include your name, address and daytime phone number. You must prepay shipping charges. Mark carton "Attention Repair Department"

Ship to: Honeywell Inc.

"Attention Repair Department"

Southpoint Distribution Center

4755 Southpoint Drive

Memphis, TN 38118


If you experience a problem with your Air Cleaner, please see owner's guide for instructions. Please do not attempt to repair the air cleaner yourself. Doing so may void the warranty and could cause damage or personal injury. If the problem still persists, please call:

Honeywell Inc. Consumer Relations Dept.

Toll Free 1-800-332-1110

Business Hours:

Mon.-Fri. 8:00am-10:00pm (EST)

Sat.-Sun. 8:30am-5:00pm (EST)

 Mail Questions or Comments to:

Honeywell Inc. Consumer Relations

Dept. 250 Turnpike Road

Southborough, MA 01772 U.S.A.






Thank You For Visiting Our Web Site! 

If you would like to talk directly with our office manager just ask for "Nurse Sandie". Nurse Sandie can answer any of your questions about our allergy products. Sandie has worked for a group of Allergy Doctors for 12 years before coming to American Allergy Supply in 1992.

American Allergy Supply since 1980.  Personalized Service, We hope that you contact us if you have any questions about any of our allergy products?


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Copyright   2017 American Allergy Supply
Last modified: March 11, 2017